We asked our Summer Series Contributors:

How do you manage challenging parents?

MICHELLE:

By seeking first to understand then to be understood.

KAT:

ask them to trust me, as my experience and resume’ in this field is the reason they chose to come to me

DANIEL:

Our parents are extremely welcoming of our company. And when there is a tough decision that needs to be made by the directors, they are understanding. We have a wonderful group of parents.

DANIELLE:

Communication! We are really focusing on communicating everything, several times, and in several different ways – email, social media, paper copy, posts up in the studio, etc. Often the parents that seem to be challenging are the ones that are super busy, and just need a lot of reminders to keep up with what is going on.

work together